Changed e-commerce behaviors of Azerbaijani consumers during the pandemic period

Authors

  • Jamila Vaqif Hasanova International Centre of Graduate Education (ICGE), Azerbaijan State University of Economics (UNEC) https://orcid.org/0000-0001-8004-5898
  • Kamala Akif Nadjafova International Centre of Graduate Education (ICGE), Azerbaijan State University of Economics (UNEC)
  • John R. Dilyard St. Francis College, Brooklyn, NY https://orcid.org/0000-0001-7404-1006

DOI:

https://doi.org/10.15549/jeecar.v10i7.1287

Keywords:

consumer behaviors, consumer behaviors during the pandemic, e-commerce in Azerbaija

Abstract

The newly emerged type of coronavirus observed in Wuhan, China, in 2019 has affected human health and healthcare systems and rattled and altered all systems of society. In particular, it has changed consumer behaviors and likely caused most of those behavioral changes to become permanent. The pandemic caused by this coronavirus has also transformed the nature of business, especially global e-commerce, resulting in a massive increase in the number of  individuals who stayed at home and made online purchases. The main purpose of this research is to identify changed e-commerce consumer behaviors in Azerbaijan during the pandemic through the use of a survey. Analytical methods involving the collection and analysis of topic-relevant works and the collection of data through a survey.  Survey results were analyzed via SPSS.

Author Biographies

Jamila Vaqif Hasanova, International Centre of Graduate Education (ICGE), Azerbaijan State University of Economics (UNEC)

Jamila Vaqif Hasanova has a PhD in History. She is a Senior Lecturer at the Department of Humanitarian Subjects at the Azerbaijan State University of Economics (UNEC).

Kamala Akif Nadjafova, International Centre of Graduate Education (ICGE), Azerbaijan State University of Economics (UNEC)

Kamla Akif Nadjafova has a PhD in Economics. She is an Associate  Professor in the Department of Economics and Technological Sciences at the International  Centre of  Graduate  Education (ICGE) of the Azerbaijan State University of Economics (UNEC). 

John R. Dilyard, St. Francis College, Brooklyn, NY

Dr. John Dilyard is an Associate Professor of Management and information Technology at St. Francis College, Brooklyn, NY.

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Published

2023-12-03

How to Cite

Hasanova, J. V., Nadjafova, K. A., & Dilyard, J. R. (2023). Changed e-commerce behaviors of Azerbaijani consumers during the pandemic period. Journal of Eastern European and Central Asian Research (JEECAR), 10(7), 977–988. https://doi.org/10.15549/jeecar.v10i7.1287